Accelerate Your Work with an After-Sales Technical Service Tracking Program One of the biggest problems that technical services are facing is regulating their work orders. An organized service team performs quality work in the field without worrying about meeting their deadline. Using a technical service tracking program enables services to record information, keep inventory, and […]
Achieving A+ Customer Service You need to leave stereotypical tips and tricks you know behind while providing customer satisfaction at your workplace, sub-service or authorized service. It’s time for you to take a different approach while dealing with your customer.Let’s talk about how we can ensure customer satisfaction all the prejudices aside, as of today […]
To explain a simplified work order process, we need to properly cover the underlying logic of the work order. Basically, the work order is considered as the beginning of all the operations performed even though each sector differs from one another. At the beginning of the work process, you are expected to write down the […]
Technician Management Technician management at sub-services is a challenging process of after-sales services. Staff supervision of your central service is easier as you are in a direct contact with your technicians there. Since the control of the authorized or sub-service technicians is done by third parties, it is not possible to ensure their immediate supervision. […]